{"id":400,"date":"2019-12-12T22:11:18","date_gmt":"2019-12-12T20:11:18","guid":{"rendered":"https:\/\/onoelixir.gr\/?page_id=400"},"modified":"2026-01-13T15:18:27","modified_gmt":"2026-01-13T13:18:27","slug":"oroi-chrisis-politiki-aporritoy","status":"publish","type":"page","link":"https:\/\/onoelixir.gr\/en\/oroi-chrisis-politiki-aporritoy\/","title":{"rendered":"Terms of Use \/ Privacy Policy"},"content":{"rendered":"

Shipping methods<\/h2>\n\t
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The shipment is made with\u00a0General Postal Service<\/strong>
\nShipping cost\u00a0\u00a0<\/strong>=\u00a03,00 \u20ac<\/strong>
\nCOUNTERPAYMENT<\/strong>\u00a0= 4,00 \u20ac<\/strong>
\nFREE SHIPPING FOR PURCHASES OVER \u20ac30<\/em><\/u>
\nProcedure<\/em><\/strong>: After you submit your order, we prepare and ship it usually no later than the next business day.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

Payment methods<\/h2>\n\t
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PIRAEUS BANK<\/strong>
\nNAME: GEORGE KALLIONTZIS
\nAccount number: 6224 126718 974
\nIBAN: GR 6201 7122 4000 6224 126718 974<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

Terms of use<\/h2>\n\t
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  1. Import<\/strong>
    \nThe online store for the sale of products and services, via the Internet, www.onoelixir.gr was created by the company with the name GEORGIOS KALLIONTZIS, which is based in ORMA ARIDAIAS, PELLAS PREFACE, ZIP code 58400, VAT number 042449481 at the Tax Office of EDESSA, GEMI: 125 941 647 000, electronic contact address (onoelixir@gmail.com) and telephone service line of the online store: 23840 94540, and hereinafter referred to as "onoelixir.gr". This website has been created by the above company in order to provide direct information to consumers\/merchants about its products, enabling them to place their online orders remotely as well as interactive communication between consumers, visitors, users, merchants, customers (hereinafter referred to as "users\/customers") with onoelixir.gr through commenting and expressing their preference for specific items, utilizing social networking service applications. In addition, onoelixir.gr may organize, through the website, online competitions for all its users\/customers, the terms of which will be posted on its website from time to time. In particular, with the general terms of this contract, the Company wishes to formulate in a clear, concise and understandable manner, in compliance with the principle of good faith and the provisions governing the validity of legal transactions, the terms and conditions under which it transacts, in accordance with Law 2251\/1994 on "Consumer Protection" and in particular the provisions relating to distance selling.<\/li>\n
  2. Acceptance of Terms of Use<\/strong>
    \nEach user\/customer who enters and makes use of the services of the online store is deemed to consent to and unconditionally accept the following terms, which are fully compatible with the applicable European and Greek Law. The non-compliance of the user\/customer of the website or third parties to it entails the removal of all liability of onoelixir.gr in relation to any affected natural or legal persons, while the user\/customer acknowledges the right of onoelixir.gr to change the provisions of these terms, to the extent that they do not concern binding legal obligations and without affecting fait accomplis.
    \nThe user\/customer who visits onoelixir.gr acknowledges that he has read these terms, agrees with them and undertakes to comply with them, both within the framework of the contract drawn up with their acceptance, and within the framework of his general obligation to comply with the law. If a user\/customer does not agree with these terms, then he must refrain from using onoelixir.gr and from any transaction with it.<\/li>\n
  3. Information and Products Provided<\/strong>
    \n"GEORGIOS KALLIONTZIS" is committed to the quality, completeness and validity of the information provided on its website www.onoelixir.gr, both in terms of the precise data displayed and the services provided by its online store. The company, in the context of good faith, is not responsible and is not bound by any errors due to an error during the registration of electronic data in the store.<\/li>\n
  4. Limitation of Liability<\/strong>
    \nonoelixir.gr is not liable to users\/customers for any damages that may arise from the execution or non-execution of their order (except in cases of withdrawal - return - replacement of products).
    \nonoelixir.gr provides the content (e.g. information, names, photographs, illustrations, etc.), products and services available through the website \u201cas is\u201d.
    \nUnder no circumstances is onoelixir.gr liable for any claims of a legal or civil and\/or criminal nature nor for any damage (special or consequential which, indicatively and not limitingly, alternatively and\/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from visitors\/users\/customers of the website or third parties for any reason related to the operation or non-operation and\/or use of the website and\/or the inability to provide services and\/or information made available by it and\/or from any unauthorized interventions by third parties in products and\/or information made available through it.<\/li>\n
  5. Intellectual Property Rights<\/strong>
    \nAll content of onoelixir.gr, including distinctive titles, trademarks, images, graphics, photographs, texts, etc., are the intellectual property of the company "GEORGIOS KALLIONTZIS", and are protected under the relevant provisions of Greek Law, European Law and International Conventions. Any copying, transfer or creation of a derivative work based on this content or misleading the public regarding the actual provider of the content of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only after prior written consent of the company "GEORGIOS KALLIONTZIS", or any other copyright holder. The names, images, logos and distinctive features representing onoelixir.gr or third parties, as well as its products or services, are exclusive trademarks of \u201cGEORGIOS KALLIONTZIS\u201d, or third parties and are protected by the relevant trademark laws. Their appearance on the onoelixir.gr website should in no way be construed as a transfer or assignment of a license or right to use them.<\/li>\n
  6. Personal Data Security \u2013 Electronic Transactions<\/strong>
    \nWe would like to inform you that a necessary condition for the initiation of the transaction between us is the disclosure by you of certain personal data. With full respect for personal data, we request your personal data only for the purposes and within the framework of the operation of our online store. This website complies with the provisions of Law 2472\/1997 on "Protection of individuals from the processing of personal data" and Law 3471\/2006 on "Protection of personal data and privacy in electronic communications".
    \nThe information voluntarily provided by visitors\/users of this website is used by the Store for direct and meaningful communication with you, for better service and execution of orders. The Store does not distribute or transfer to any third party (natural or legal person) not associated with the Company the information of its visitors\/users, with the exception of relevant provisions of the law and to the competent authorities only.
    \nThis website is designed in such a way that the provision of personal data by visitors\/users is only necessary if the latter wish to order products, register on the website or communicate via email with the person responsible for its operation. In all other cases, users have the option of visiting the website without revealing their identity.
    \nThe information that may be requested from you is the following: name, address, city, country, contact telephone number(s), email address. The above information is also required for the issuance of the relevant documents (tax documents) and is kept in the financial records of the Store.
    \nThe security of onoelixir.gr transactions with users\/customers is achieved through the following methods:
    \nOnoelixir.gr in no way discloses or makes public the personal data and information entrusted to it by customers\/users. The personal data made available to onoelixir.gr upon registration as a member of a customer\/user are used exclusively and only for the execution of his\/her transactions. All information is encrypted and stored with absolute security.<\/li>\n
  7. Controlled Access (firewall)<\/strong>
    \nAccess to onoelixir.gr systems is controlled by a firewall (controlled access application), which allows the use of specific services by customers\/users, while prohibiting access to systems and databases with confidential data and information of onoelixir.gr.<\/li>\n
  8. Safety<\/strong>
    \nAll electronic transactions carried out through the online Store, and specifically transactions that contain sensitive personal data (user details, etc.), are processed with complete security on the internet.
    \nAt the same time, encrypted access and security of data transmission and electronic transactions are ensured for transactions through the electronic Store (E-Shop), where the use of a credit card is required.<\/li>\n
  9. Links to other websites (\u201cLinks\u201d)<\/strong>
    \nonoelixir.gr may include links to other websites (webpages or internet sites) which are not controlled by its administrator but by third parties (natural or legal persons). In no case is the administrator responsible for this website for the terms of protection of personal data which they follow.<\/li>\n
  10. E-commerce orders<\/strong>
    \nThe user\/customer of the website, provided that he has legal capacity according to the definitions of the Greek Civil Code, has the ability to order the products available for sale remotely presented on onoelixir.gr, in accordance with the terms and ordering procedure herein.
    \nFor the use of onoelixir.gr services, the following information is requested from the user\/customer, in case a Sales Invoice is required:
    \nFull name\/Company name
    \nAddress \/ Business headquarters \u2013 Postal code
    \nTelephone \u2013 Email
    \nVAT number \u2013 Tax office \u2013 City \u2013 Country \u2013<\/li>\n
  11. Order Process<\/strong>
    \nDuring the purchase and the completion of the order, the user\/customer is guided step by step by the automatic instructions of the system. The order will be archived. Upon completion of the order, a message will be sent to the user\/customer via email, certifying receipt of the order. Also, onoelixir.gr has the right to contact the user\/customer by phone, in order to confirm the order. If during the execution of the order an error occurs for which onoelixir.gr is responsible, the latter has the obligation to rectify the error.<\/li>\n
  12. Prices of Products Sold<\/strong>
    \nThe prices listed next to each product as the final price include the legal VAT, while the Store reserves the right to adjust the prices. The prices listed do not include shipping costs. The total cost (including shipping costs) is confirmed upon completion of the order. These prices relate to the quantities available in the company's warehouse, while the Store reserves the right to adjust the prices.<\/li>\n
  13. Payment Method<\/strong>
    \nPayment for onoelixir.gr products can be made using the following alternative payment methods:
    \n.By Cash on Delivery.
    \nPayment for products can be made by issuing a Retail Sales Receipt or by Invoice. The Invoice is issued to private users\/customers, companies and\/or freelancers, provided that during the order they complete the following information:
    \n\u2022 Tax ID number
    \n\u2022 Tax Office
    \n\u2022 Profession (for freelancers) or activity (for companies)
    \nBy deposit into a bank account:
    \nThe order can be paid for by depositing the relevant amount into a Bank account.<\/li>\n
  14. Delivery Method and Costs<\/strong>
    \nonoelixir.gr uses courier services of the company Geniki Takhydromiki for the safe and fast shipping of products. Shipping costs are borne by the user\/customer and are included in the order.<\/li>\n
  15. Delivery Dates and Times<\/strong>
    \nThe products for delivery will arrive at the location designated by the user\/customer within 48 \u2013 72 hours from the moment they are available at the company, for most areas of Greece (from the moment they are informed of the shipment of the order), while the delivery time for inaccessible areas increases to 72 \u2013 96 hours.<\/li>\n
  16. Order Delay<\/strong>
    \nThe order may be delayed if it is impossible to communicate with the customer\/user by phone and\/or e-mail (if a problem occurs with the order, either in relation to the product or in relation to its payment) because e.g. the information that has been registered is not correctly updated. It may also be delayed in cases of extreme weather events or strikes as well as in any case of force majeure, which may affect the transport and delivery of the order.<\/li>\n
  17. Checking the good condition of the products<\/strong>
    \nAll users\/customers are required to unpack (without damaging the packaging) and check the items and to notify onoelixir.gr of any defect in the received product(s) within ten (10) days from the date of receipt of the order. After this period, the items are considered to have been received in perfect condition.<\/li>\n
  18. Product returns\u00a0<\/strong>
    \nAfter the purchase is completed and the user\/visitor pays the agreed amount, the company must deliver the agreed product within a reasonable time, i.e. no later than 30 days from the date of the order. In case of unjustified delay, the user\/visitor may terminate the contract, thereby obliging the company to return the money received. The user\/visitor has the right to withdraw from the said contract and return the products he purchased, free of charge, and without being obliged to inform the "Company" of the reason for which he wishes to return the products, within a period of fourteen (14) calendar days from the date he received the products. In this case, he\/she is only charged with the direct cost of returning the products. Returns are accepted only if the products he\/she wishes to return are in the same condition in which he\/she received them, i.e. without their packaging having been unsealed or tampered with, along with the retail receipt or invoice. The return of products that are about to deteriorate or expire soon, as well as those that are considered unsuitable for return for health protection or hygiene reasons, is prohibited. To avoid inconvenience to the user\/visitor, it is advisable to carefully check, at the time of delivery of the order, the condition of the products sold and the integrity of their packaging, in order to detect any obvious defects (e.g. broken goods, wrong item, etc.).<\/li>\n
  19. Submit a complaint<\/strong>
    \nIn any case where the user\/customer is not satisfied with the fulfillment of the order or for any other reason concerning onoelixir.gr, he has the right, within ten (10) days from the presentation of the problem, to submit a complaint. onoelixir.gr will examine his complaint and within ten (10) days will respond via the user\/customer's email, reserving the right to request clarifications for the settlement of the issue.<\/li>\n
  20. Visit \u2013 Social networking (facebook)<\/strong>
    \nThe user\/customer of the website has the opportunity to intervene, expressing his opinion on posted information, through the \u201cLike\u201d application provided for users\/customers who have an account\/page on the social networking service \u201cfacebook\u201d.
    \nThe operation of this application, which involves, among other things, the presentation of a note on the user\/customer's profile on "Facebook" that he\/she has "Liked" the onoelixir.gr website, is governed exclusively by the terms of use of this social networking service, which are beyond the sphere of responsibility of onoelixir.gr.
    \nThe user\/customer of the website who has accounts on social networking services has the ability to share posted information, through the sharing applications (\u201cshare\u201d). He also has the ability to send an email message and transfer relevant information to online messaging services (\u201cmessenger services\u201d), through the automated applications that are adapted to the respective posts. The operation of this application is governed exclusively by the terms of use of the respective social networking services, which are beyond the sphere of responsibility of onoelixir.gr<\/li>\n
  21. Social networking and surveillance responsibility<\/strong>
    \nonoelixir.gr is not responsible for general and preventive surveillance, because:
    \n\u2022 is not the starting point of transmission
    \n\u2022 does not select the recipient
    \n\u2022 does not select or modify the information provided, and
    \n\u2022 is not subject to a general obligation to monitor the services it transmits or stores, nor to a general obligation to actively search for facts or circumstances regarding any illegal activities.
    \nonoelixir.gr has established specific procedures for reporting illegal actions (intellectual property, personal data, offensive content) that could be carried out through the website and is committed to strictly adhering to these procedures, ensuring that the website complies with applicable legislation.<\/li>\n
  22. Sending informational messages to the user\/customer (newsletter)<\/strong>
    \nThe user\/customer of the website has the option of submitting their name and email address to receive newsletters from onoelixir.gr in their email.<\/li>\n
  23. Contact with onoelixir.gr<\/strong>
    \nThe user\/customer of the website has the option to contact onoelixir.gr via email, following the relevant application that is adapted to the \u201cContact\u201d website.<\/li>\n
  24. Cookies<\/strong>
    \nLike most sites on the internet, the Store has the ability to use cookies to provide each visitor\/user with information and better services (order status, personal settings, saving items in the cart or on the reminder list between two visits, etc.) as well as to process their orders in a more efficient manner.
    \nCookies are small alphanumeric files that are sent and stored on the user's computer, allowing websites like this one to operate multiple user options, recognize frequent users, facilitate their access to it, as well as to collect data and improve the content of the website. Cookies do not cause damage to users' computers or the files stored on them, and they are automatically deleted each time they leave the site.
    \nIt is clarified, however, that in your browser settings you can at any time choose to prevent your browser from accepting new cookies or to ask you each time a cookie is about to be installed on your hard drive.<\/li>\n
  25. Applicable Law \u2013 Jurisdiction<\/strong>
    \nThis Agreement is governed by European and Greek Law, in particular the legislation regulating issues related to electronic commerce, distance selling, the protection of intellectual property rights and consumer protection.
    \nIn the event of a dispute arising between the user\/customer and onoelixir.gr regarding these terms of use, the former is obliged, before initiating any legal action, to contact onoelixir.gr within ten (10) days from the occurrence of the relevant events. Failure to comply with this term constitutes a breach of a material contractual term concluded between the user\/customer and onoelixir.gr
    \nThe competent Courts shall have jurisdiction to resolve any dispute arising from the use of onoelixir.gr or regarding the interpretation or application of these terms of use or arising therefrom.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n

    Returns policy<\/h2>\n\t
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    After the purchase is completed and the user\/visitor pays the agreed amount, the company must deliver the agreed product within a reasonable time, i.e. no later than 30 days from the date of its order. In case of unjustified delay, the user\/visitor may terminate the contract, thereby obliging the company to return the money received.<\/p>\n

    The user\/visitor has the right to withdraw from the said contract and return the products he\/she purchased, free of charge, and without being obliged to inform the "Company" of the reason for which he\/she wishes to return the products, within a period of fourteen (14) calendar days from the date he\/she received the products. In this case, the money that the company must return includes the shipping costs paid by the consumer for the purchase.<\/p>\n

    Returns are accepted only if the products you wish to return are in the same condition in which you received them, i.e. without their packaging having been unsealed or tampered with, along with the retail receipt or invoice. The return of products that are about to deteriorate or expire soon, as well as those that are considered unsuitable for return for health protection or hygiene reasons, is prohibited.<\/p>\n

    To avoid inconvenience to the user\/visitor, it is advisable to carefully check, at the time of delivery of the order, the condition of the products sold and the integrity of their packaging, in order to identify any obvious defects (e.g. broken merchandise, wrong item, etc.).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

    Cookie Policy<\/h2>\n\t
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    To ensure the proper functioning of our website and to improve your browsing experience, we sometimes place small data files on your computer, called \u201ccookies.\u201d Most websites do the same.<\/p>\n

    What are cookies?
    \n<\/strong>Cookies are small text files that a website stores on your computer or mobile device when you visit it. This allows the website to remember your actions and preferences (e.g. language, font size and other display preferences) for a period of time, so you don't have to enter these preferences every time you visit the website or browse its pages.<\/p>\n

    How do we use cookies?
    \n<\/strong>Some of our pages use cookies to help you navigate the site better. You can delete these cookies or block their placement, but if you do, some features of the site may not work as intended. These cookies are used to remember the following: your display preferences, such as navigation language, color contrast, font size, the device used and your preferences for search results and notifications, your last visit to the site (for statistical purposes), whether you have agreed (or not) to our use of cookies on this site. Also, some videos embedded in our pages use a \u201ccookie\u201d to collect anonymous statistics on how you got to that point and which videos you visited.<\/p>\n

    Private data
    \n<\/strong>The information associated with cookies is not used to identify users, and we have full control over the browsing data. Cookies are not used for purposes other than those described in this text.<\/p>\n

    How to control cookies
    \n<\/strong>You can control and\/or delete cookies according to your wishes. Details can be found here:\u00a0aboutcookies.org<\/a>You can delete all cookies already on your computer, and you can set most browsers to not allow cookies. However, in this case, you may need to adjust some preferences yourself each time you visit a website, and some services may not work.<\/p>\n

    How can you disable the use of Cookies?
    \n<\/strong>If you wish to enable or disable the use of electronic cookies from your browser settings, depending on your browser, visit the following websites to learn about the necessary relevant actions.<\/p>\n